Lakozy Toyota – Saving Time and Money with ProcessMaker Workflow and BPM Software

More great news for Colosa and for BPM software adoption last week as we announced that Lakozy Toyota, a top automotive dealership based in Mumbai, India, has implemented ProcessMaker to automate its core business processes (view case study) using.

Before the implementation of BPM software, processes at the company were paper-based and time-consuming, often involving face-to-face requests and follow-ups. To meet the challenge of the increasing complexity of its processes, Lakozy Toyota turned to Bista Solutions, a company that advises clients across India and North America on how to manage business processes. Bista Solutions recommended ProcessMaker as a BPM solution that would address Lakozy Toyota’s current and future needs.

After a demonstration of ProcessMaker, the management team at Lakozy Toyota were impressed by the capabilities, features and flexibility of the software.

Amar Pawar, COO of Lakozy Toyota explained, “From working with Toyota Japan, I have a good knowledge and understanding of Business Process Management. I knew that Lakozy Toyota needed a solution that was easy to use, painless to implement, and would automate everyday processes, increase transparency and reduce reliance on paper-based trails and processes.”

So far, Lakozy Toyota has implemented ProcessMaker to increase the efficiency of processes across its HR, Admin, and Sales and Service divisions. ProcessMaker has also been used to send SMS notifications to Sales and Service managers for matters requiring urgent approval. These can be flagged and handled immediately, ensuring sales and customer requests are dealt with as they arise. After seeing the benefits of implementing BPM, the company now plans to expand the adoption of ProcessMaker to include all its core processes.

Sanjay Mishra, Asst General Manager of Lakozy Toyota said, “Our business is strong and growing, so we needed a solution that could capture our existing processes as well as providing us with a strong foundation for growth. It’s important that companies understand the value that Business Process Management can bring in terms of clarity of processes, efficiency, and reducing the volume of paperwork.”

As a leading open source BPM software company, we’re always gratified to see success stories like these. We’re seeing an increased demand from companies like Lakozy Toyota that need to automate business processes, but don’t want to face vendor lock-in. ProcessMaker reduces their implementation times and puts them in control, saving them time and money.